Service Operations Management Improving Service Delivery 4Th Edition by Robert Johnston, Graham Clark, Michael Shulver – 0273740482

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Author(s): Robert Johnston, Graham Clark, Michael Shulver ISBN: 0273740482,9780273740483 Edition: 4th

Return and Refund: 30 days free exchange for quality issues such as missing pages

Support: For any question before & after sales, simply [email protected]

Feature: Searchable and zoomable texts / Permanent access / Can be read on major smart devices

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